Perancangan UI/UX Website Point of Sale (POS) Menggunakan Metode Design Thinking di PT Hayaa Investama Group

Naesya Azzahra; Pradita Eko Prasetyo Utomo; Muhammad Razi A.

doi:10.53863/kst.v8i01.1981

Authors

Naesya Azzahra Universitas Jambi, Jambi, Indonesia
Pradita Eko Prasetyo Utomo Universitas Jambi, Jambi, Indonesia
Muhammad Razi A. Universitas Jambi, Jambi, Indonesia

DOI:

https://doi.org/10.53863/kst.v8i01.1981

Keywords:

UI/UX, Point of Sale, Design Thinking, Usability Testing, Website

Abstract

The process of managing sales transactions, inventory, and financial records at PT Hayaa Investama Group is still done manually. This causes the work process to be less efficient and risks causing recording errors. This condition indicates the need for the implementation of a web-based Point of Sale (POS) system that can support the company's operational activities more effectively, especially in terms of ease of use. This study aims to design the interface and user experience of the web-based Point of Sale system at PT Hayaa Investama Group using the Design Thinking method. This method is implemented through five stages, namely Empathy, Definition, Ideation, Prototype, and Testing. Data collection was carried out through observation and interviews with employees and company owners to obtain an overview of user needs. The result of this study is a High-Fidelity prototype equipped with features for managing transactions, inventory, suppliers, purchases, sales, and reports. Prototype testing was conducted using Maze Usability Testing and resulted in a score of 80% from 9 respondents with 7 block missions. The test results indicate that the developed system design is quite easy to use and can be understood by users

References

Aulia, N., Andryana, S., & Gunaryati, A. (2021). Perancangan user experience aplikasi mobile charity menggunakan metode design thinking user experience design of mobile charity application using design thinking method. J. Sisfotenika, 11(1), 26-36.

Dewa RF, Suratno T, Eko P dan Utomo P. (2024). Analisis dan Perancangan UI/UX Sistem Recal Dengan Metode Design Thinking dan Remote Usability Testing. Jurnal Sistem dan Teknologi Informasi. 12(2), 277–286.

Fachrian M, Kusumo DS, Hadikusuma A, Telkom U, Programming E, Thinking D, Phase E, Programming E, Thinking D dan Phase E. (2021). Pengaruh Metode Design Thinking yang digabungkan dengan metode Extreme Programming Dalam Membangun Inovasi pada Website “ Kerjayuk ” Untuk Mahasiswa Universitas Telkom. E-Proceeding of Engineering. 8(5), 10962–10969.

Fauzi, R., Wibowo, S., & Putri, D. Y. (2018). Perancangan Aplikasi Marketplace Jasa Percetakan Berbasis Website. Fountain of Informatics Journal, 3(1), 5-11.

Lais, N., Chandra, R., Hamdandi, M., Bachtiar, F., Sastika, D. A., & Pribadi, M. R. (2022, January). Perancangan Uiux Pada Aplikasi Bapakkost Dengan Metode Design Thinking. In MDP Student Conference (Vol. 1, No. 1, pp. 392-397).

Mustaghfiroh L, Bijanto dan Proborini E. 2024. Metode Design Thinking Sebagai Solusi Pengelolaan, Pemilahan Dan Pengiriman Sampah Di Kabupaten Pati. IC-Tech, 19(1), 9–17. https://doi.org/10.47775/ictech.v19i1.292

Nurussaniah N, Sofie M, Batita R, Ulfa S, Praherdhiono H dan Sari IN. 2023. Design Thinking Sebagai Metode Inovatif dalam Perancangan Aplikasi. Jurnal Pendidikan dan Pembelajaran. 4, 2457–2464.

Sabika A, Wahid F, Saphira FF dan Setiani N. 2017. Rancang Purwarupa Aplikasi UniBook Menggunakan Metode Pendekatan Design Thinking. Seminar Nasional Aplikasi Teknologi Informasi.

Sanjaya A, Mustika WP dan Rifai B. 2024. Analisis Design UI/UX Point Of Sales Berbasis Web Pada Raja Samudra Pokok Menggunakan Metode. Jurnal Manajamen Informatika. Jayakarta. 4(2), 238.

Sari IP, Kartina AH, Pratiwi AM, Oktariana F, Nasrulloh MF dan Zain SA. 2020. Implementasi Metode Pendekatan Design Thinking dalam Pembuatan Aplikasi Happy Cl. Edsence: Jurnal Pendidikan Multimedia, 2(1), 45–55.

Yessayabella D dan Adys Y. (2022). Implementasi Sistem Informasi Manajemen Kasir Berbasis Aplikasi Moka Pos (Point Of Sales) Pada Kafe X Tahun 2022. Jurnal Mahasiswa Akutansi Unita. 1(2), 54–71.