1.
Safitri EM, Safira A, Wardinasahira P, Ertiansyah AA, Cintani NL, Naja S, et al. Capability Analysis of Customer Service System Using COBIT 5 Framework (Case Study: PDAM Sidoarjo). Jurnal Kridatama Saintek [Internet]. 2024 Dec. 31 [cited 2025 Feb. 10];6(02):869-83. Available from: https://jurnal.umnu.ac.id/index.php/kst/article/view/1449