SAFITRI, Eristya Maya; SAFIRA, Amalia; WARDINASAHIRA, Putrinadiffa; ERTIANSYAH, Ahmad Alfian; CINTANI, Nadia Latifa; NAJA, Safinatun; AHMAD, Naufal Nur. Capability Analysis of Customer Service System Using COBIT 5 Framework (Case Study: PDAM Sidoarjo). JURNAL KRIDATAMA SAINS DAN TEKNOLOGI, [S. l.], v. 6, n. 02, p. 869–883, 2024. DOI: 10.53863/kst.v6i02.1449. Disponível em: https://jurnal.umnu.ac.id/index.php/kst/article/view/1449. Acesso em: 10 feb. 2025.